by Kathy Gibson | May 27, 2020 | Innovation
Artificial intelligence (AI) has already had a significant impact on every industry sector where it has been adopted. It is especially in healthcare where the technology has become critically important in not only improving outcomes but recognising patterns of patient...
by Kathy Gibson | May 27, 2020 | Features
There are many truisms when it comes to customers but which holds true? Ultimately, as I search for the true notion of what the customer is and is not, I realise it comes down to a fine a balancing act between customer and employee needs. By Steyn Basson, Synthesis...
by Kathy Gibson | May 27, 2020 | Features
The implications of a move to level 3 lockdown are quite significant for businesses. While the exact regulations are not yet available, at this stage what is clear is that South Africa will go to level 3 on 1 June. For businesses, this means preparing for level 3, as...
by Kathy Gibson | May 27, 2020 | Workplace 2020
Looking at the world of work today, it has been cut in half. On one side is the office, the traffic and the regular flow of people into places and roles. On the other is the remote workforce, with staff doing their best to complete their roles using digital tools and...
by Kathy Gibson | May 27, 2020 | ITSM and Application Development
Companies implementing ERP systems are gearing for growth, responding to it, or both. They’re spending a lot of money in the process, writes Gerrit Olivier, founder and CEO of About IT. These systems cost anywhere from R1m to R10m or more for small to medium...
