by Kathy Gibson | Nov 21, 2018 | Features
South African Internet-connected consumers still gravitate towards brick and mortar shops for their purchases, with more shoppers practicing “webrooming” than “showrooming”. A GfK South Africa report, “E-commerce 360: Navigating the Technical Goods E-Commerce Market...
by Kathy Gibson | Nov 21, 2018 | Features
The digital shift in retail does not refer only to the notion that customers will one day forgo physical stores and shop exclusively online. By Sebastian Isaac Rather in the digital age, it interrogates how brick-and-mortar retailers are incorporating technology into...
by Kathy Gibson | Nov 21, 2018 | Features
Fintech and other new technologies are constantly in the news highlighting the impact artificial intelligence (AI) or big data will have on our lives. By Paul Kent The rise of robotics and bots are replacing today’s workforce and we are unsure of the skills we...
by Kathy Gibson | Nov 7, 2018 | Features
Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at technology as a way to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and...
by Kathy Gibson | Oct 23, 2018 | Features
The urgent need for businesses to attract and retain customers in today’s fiercely competitive market has revolutionised customer interaction and customer relationship management (CRM). This is now a technology-driven business discipline underpinned by the advent of...
by Kathy Gibson | Oct 9, 2018 | Features
The Aston Martin Red Bull Racing team faces a great deal more IT challenges than your average enterprise. Not many IT teams have to rebuild their data centre 21 times each year and spin it up in a matter of hours. Not many data centres are packed up and transported...
