by Kathy Gibson | Aug 14, 2018 | Features
Even though e-commerce has become an increasingly popular consumer option, improving the in-store customer experience is more critical than ever. This ‘last mile’ presents brands with a final opportunity to either trigger a purchase decision or change future buying...
by Kathy Gibson | Jul 31, 2018 | Features
When cities first came into being, they were either near natural resources, or transport routes, or in an area that might have been easy to defend. Naturally, they evolved over time as infrastructure became necessary to support inhabitants and as populations started...
by Kathy Gibson | Jul 31, 2018 | Features
Anyone who aims to maximize their business opportunities in Africa will have to capture the informal trade. Even in nations like South Africa, the informal sector makes up a large portion of the economy – involving 2,9-million people (well over 17% of total employment...
by Kathy Gibson | Jul 17, 2018 | Features
Digital printing is one of the biggest innovations in the printing industry, and speed is the number one advantage. That’s what convinced Branders Printing Co, a family-owned print business in Boksburg, to buy a new Xerox Versant 180 colour digital press from Bytes...
by Kathy Gibson | Jul 17, 2018 | Features
TFG has launched two new online fashion stores – Donna and The FIX – this month giving women greater access to relevant, fast and affordable fashion. These online stores complement the 100 Donna and 194 The FIX bricks and mortar stores located throughout...
by Kathy Gibson | Jul 3, 2018 | Features
Gone are the days of customer service consisting of treating buyers with common courtesy. “Customer service has been disrupted by an expectation of a total customer experience that is dictated by the customer, not company policies,” says Juanita Vorster, a...