by Kathy Gibson | Jul 3, 2018 | Features
Technology is shaping the way we experience healthcare. From electronic medical records and patient self-tracking to informatics and minimally invasive procedures, healthcare is getting more and more high-tech… and nurses in Africa are at the forefront of using...
by Kathy Gibson | Jul 3, 2018 | Features
“It’s not only the digital-savvy millennials, but also older generations that are pushing for greater self-service in the customer care industry – to answer and resolve their straightforward issues such as payments, enquiries, problems, receiving information,...
by Kathy Gibson | Jun 5, 2018 | Features
When you think about gaming, does a picture of a socially-inept teenager, with long hair and an attitude, pop into your head? This characterisation might have been true a decade or two ago, but gamers today are more likely to be responsible adults in management...
by Kathy Gibson | May 22, 2018 | Features
With internet penetration hovering at approximately 28% and the number of mobile subscribers showing more than 2 000% growth from 2000 to 2011, Botswana is ideally poised to benefit from the opportunities that cloud computing provides. By Ricardo Flores, senior...
by Kathy Gibson | May 22, 2018 | Features
Choosing a ticketing partner for your event is as important as your headline act; that is, life or death. There’s a host of variables to consider, and major differentiators between ticketing companies, especially since ticket sales for big events is usually...
by Kathy Gibson | May 22, 2018 | Features
As organisations rapidly extend their digitisation capabilities, the pressure remains on profit margins, firmly placing the focus on automation as a way to increase productivity. “IT organisations may seem at the forefront of all things digital, but many are still...
