Augmented reality: Pokémon Go Mad

Augmented reality: Pokémon Go Mad

Jessie Rudd, BI Consultant at PBT Group In the space of just two weeks, an augmented reality game called Pokémon Go has managed to do the impossible. It has surpassed WhatsApp, Instagram and Snapchat and is on a par with Twitter for daily, active, ‘on the app’ users...
Starting an SME: Two things I wish I had known

Starting an SME: Two things I wish I had known

By Steven Cohen, Head of Sage One International (Africa, Australia, Middle East and Asia) One of the questions other entrepreneurs most often ask me is what I wish I had known when we first started the Pastel business in 1990. Looking back over the past 26 years, I...
Are we securing our online identities in SA?

Are we securing our online identities in SA?

Do your shopping habits put you at risk? Are you exposing yourself – and your confidential information – to opportunistic fraudsters? These are questions that online shoppers should be asking themselves says Mark Chirnside, CEO of ThisIsMe, who highlights...
MAN Truck & Bus, T-Systems accelerate digital

MAN Truck & Bus, T-Systems accelerate digital

MAN Truck & Bus has a growing user base of over 600 employees and independent dealers that rely on the company’s central IT function to provide every kind of operational IT support requirement. With the rapid pace of new technologies, and the shift towards more...
Consumerised ERP: Sleek, fresh, appealing

Consumerised ERP: Sleek, fresh, appealing

Most ERP vendors in today’s market have realised that ERP can no longer be presented in the traditional way and must be adapted to suit the modern workplace, which, as researchers like Gartner have pointed out, will be dominated by the emerging millennial...
Non-voice tech and contact centre savings

Non-voice tech and contact centre savings

By Andre le Roux, Interactive Intelligence Managing Director, Africa Region Non-voice channels within the contact centre are rapidly edging into the territory once dominated by voice interactions. Far from being a threat to the traditional contact centre, this trend...