by Kathy Gibson | Jun 10, 2020 | Features
Of the many lessons we have to learn from the current emergency, perhaps the most crucial one is to ensure that business strategy and operations are founded on resilience. For years we have been faced with a VUCA world exacerbated by accelerating change and have...
by Kathy Gibson | Jun 10, 2020 | Features
We are now in the Age of With, when companies are harnessing the power of “with” to identify unique advantages through analytics and artificial intelligence. By Quentin Williams and Wessel Oosthuizen From mobile purchasing to same-day shipping to real-time problem...
by Kathy Gibson | May 27, 2020 | Features
There are many truisms when it comes to customers but which holds true? Ultimately, as I search for the true notion of what the customer is and is not, I realise it comes down to a fine a balancing act between customer and employee needs. By Steyn Basson, Synthesis...
by Kathy Gibson | May 27, 2020 | Features
The implications of a move to level 3 lockdown are quite significant for businesses. While the exact regulations are not yet available, at this stage what is clear is that South Africa will go to level 3 on 1 June. For businesses, this means preparing for level 3, as...
by Kathy Gibson | May 27, 2020 | Features
Back when you had ADSL and tested your speed by downloading files, you often got very close to the speed of your line, be it 4Mpbs, 10Mpbs or 20Mpbs. You understood that the ‘missing Mbps’ was due to the internet protocol overhead that you need to account for, and...
by Kathy Gibson | May 27, 2020 | Featured Articles, Features
Manufacturers and distributors are operating in intensely pressured times. Stats SA reported that manufacturing output contracted for the ninth consecutive month in February of 2020 with the full extent of the damage caused by Covid-19 and the nationwide lockdown...
