by Kathy Gibson | Jun 10, 2020 | Government IT
The R3-billion Dr Pixley Isaka Seme Memorial Hospital in KwaMashu north of Durban, originally scheduled for completion by November, has been fast-tracked to open this month (June 2020) to manage the Covid-19 pandemic response in KwaZulu-Natal. “The entire professional...
by Kathy Gibson | Mar 13, 2019 | Government IT
By Soria Hay, Head of Corporate Finance, Bravura As South African elections creep closer, the issue of black ownership continues to be a dominant aspect within the country’s transformation landscape. This was clearly articulated in the ANC 2019 election manifesto...
by Kathy Gibson | Sep 11, 2018 | Government IT
Close to 64% of the South African population resides in urban centres, and this number is steadily climbing. By Paige dos Santos, digital lead at SAP Africa City infrastructure is constantly stretched, and service delivery frequently slips. As fiscal pressure mounts,...
by Kathy Gibson | Jul 17, 2018 | Government IT
Digital transformation is a challenge for most industries, but the pains are felt most acutely in the public sector. There are several reasons for this, not the least because the sector represents a myriad of different types of enterprises with very different...
by Kathy Gibson | Jul 3, 2018 | Government IT
As governments are working towards delivering quality services in increasingly complex environments, so Internet of Things (IoT) technology could provide new value for South African citizens, enhance capabilities, streamline processes and better engage partners. BBD...
by Kathy Gibson | Jun 5, 2018 | Government IT
With a reduced call abandonment rate, a significant drop in customer response time and increased engagement across different channels, the Kenya Revenue Authority (KRA) has registered an increased score of 71,9% on the Customer Satisfaction Index; a clear indication...
