by Dianne Bayley | Feb 8, 2022 | Innovation
The next generation of mobile networks, combined with technologies like AI, cloud, and edge, will be exponentially different, writes Nitesh Singh, Managing Director, Communications, Media and Technology for Accenture in Africa. Advanced networks such as 5G have the...
by Dianne Bayley | Feb 7, 2022 | Innovation, Workplace 2020
The shift of focus from traditional products to value-added services by many companies represents new challenges, writes Keyrus Sales Director Stephen Coull. One of the challenges is increasing difficulty to accurately understand their costs, and the drivers of these...
by Dianne Bayley | Feb 4, 2022 | Innovation
The purpose of digital transformation is to allow an industry to perform at an optimal pace, as well as to leverage newer technologies out there, notes Archana Arakkal, Machine Learning Engineer at Synthesis. This results in a more effective working environment. If we...
by Dianne Bayley | Feb 2, 2022 | Innovation
The drive to deliver excellent customer experiences consistently across multiple channels was a massive trend in 2021. This is going to continue this year, writes Ryan Falkenberg, CEO, CLEVVA Solutions. COVID has forced people to use digital and self-service channels....
by Dianne Bayley | Jan 26, 2022 | Innovation
SAS, the leader in analytics, asked its experts in healthcare, retail, government, fraud, data ethics and more. Here are their predictions for the trends we all will face this year. Curiosity becomes a coveted job skill “Curiosity helps businesses address critical...
by Dianne Bayley | Jan 19, 2022 | Innovation
As a buzzword, innovation is being bandied about so much that it’s quickly losing its shine, writes Jörg Fischer, Head of Group Technology and Operations at the Standard Bank Group. “You’re nothing if you’re not innovative,” businesses are often warned. “Without...