by Dianne Bayley | Dec 11, 2020 | Innovation
With nearly 100 years of experience and with a presence in 15 countries, international retailer Leroy Merlin has invested in a cloud-based customer experience platform designed to complement its physical retail stores. . Leroy Merlin executive, Dmitriy Anderson, says...
by Dianne Bayley | Dec 8, 2020 | Innovation
The world of managed services has seen a radical revolution from the old ways of working to the new to support dramatic and iterative innovation in support of Agile software development, writes Kim Furman, Synthesis Marketing Manager. Mothers for generations have been...
by Dianne Bayley | Dec 8, 2020 | Innovation
We need a drastic review of how we do business if we hope to recover from the devastating economic fallout of the Covid-19 lockdown, writes Nïel Malan, managing partner at Tangent Solutions. With unemployment hitting record highs, small businesses closing on an...
by Dianne Bayley | Dec 8, 2020 | Innovation
“Unprecedented” has undoubtedly become the buzzword of 2020. We have had to adapt to many changes, and tech innovations are no exception to this, says Steve Briggs, Chief Commercial Officer at SEACOM. While COVID-19 caused a global economic slowdown, it was also a...
by Dianne Bayley | Dec 8, 2020 | Innovation
Enhanced customer experience has become a non-negotiable for businesses that want to attract and retain customers, notes James Bayhack, Director for Sub-Saharan Africa at CM.com As the world continues to move into the digital space, new communication channels and...
by Dianne Bayley | Dec 7, 2020 | Innovation
Unlocking free trade in Africa is a must – and so is the right infrastructure to make it work, writes Ruhling Herbst, Acting Head of Africa Business Development at BankservAfrica. The widely anticipated African Continental Free Trade Area (AfcFTA) will launch in...
