by Dianne Bayley | Jun 8, 2017 | ITSM and Application Development
By Saurabh Kumar, CEO at In2IT Tech PTY LTD Artificial Intelligence (AI) and the Cloud are making an impact in everyone’s business and personal lives. The sheer volume of data being generated daily, by billions across the globe, has accelerated the development of...
by Dianne Bayley | Jun 8, 2017 | ITSM and Application Development
Fiji Airways, Fiji’s National Airline, has completed installation of over 4,000 ultra high-frequency (UHF) radio frequency identification (RFID) tags throughout its entire fleet of 15 aircraft. One of the first of the Oceanian airlines to utilise RFID, Fiji Airways...
by Dianne Bayley | Jun 7, 2017 | Innovation, ITSM and Application Development
Learning solutions company, iLearn will be offering the first MICT SETA-approved blended learning learnership this year. Innovatively merging all the advantages of online learning with the tried and tested benefits of classroom learning, the new IT learnership will...
by Dianne Bayley | May 30, 2017 | ITSM and Application Development
Business connectivity is the beating heart of the SME revolution. Is your Internet Service Provider helping you use it to drive profits or simply letting it become a drain on your expendable bank balance? Jarryd Chatz, CEO of BitCo, explores this question and explains...
by Dianne Bayley | May 18, 2017 | ITSM and Application Development
Greg Pritchett, MD of Marval Software, discusses how data is growing – and how big data can help companies deal with it. Today, data is growing faster than ever before. 2,2-million terabytes of data are created every day, of which about 10% is structured data. We send...
by Dianne Bayley | Apr 20, 2017 | Features, ITSM and Application Development
Technology, when implemented effectively in a contact centre, is a powerful tool. But, what is often overlooked is that call centres are about the people first, and the technology is simply the enabler that helps provide the best customer experience. It’s easy for...
