Features

Augmented reality: Pokémon Go Mad

Aug 29, 2016

This is data . . . BIG data: What if you paid a company like Niantic to ‘place’ one of the ‘collectables’ near your coffee shop? Sales would skyrocket. The marketing possibilities are mind-boggling.

Starting an SME: Two things I wish I had known

Aug 25, 2016

"Great people are the foundation of any successful and profitable business. By great people, I mean employees who are professional, motivated, collaborative, trustworthy, and customer-focused" ~ Steven Cohen, Sage One

Are we securing our online identities in SA?

Aug 25, 2016

Chirnside: "In South Africa an identity is stolen every 29 seconds, bringing home the fact that whether shopping or performing banking transactions, local consumers are not doing enough to secure their online identities.”

MAN Truck & Bus, T-Systems accelerate digital

Aug 25, 2016

“Users now receive the highest quality support, to ensure the business runs smoothly, efficiently and reliably" ~ T-Systems Head: Automotive/ MI/, Michael Frans

Consumerised ERP: Sleek, fresh, appealing

Aug 15, 2016

"The consumerisation of ERP is the result of the consumerisation of IT, both as a platform and as a service - and one could argue that cloud adoption has accelerated its pace tremendously.”

Non-voice tech and contact centre savings

Aug 10, 2016

Non-voice technologies can help contact centres increase efficiencies and reduce costs, says Interactive Intelligence, noting that instant messaging and social media are set to benefit both customers and contact centres.

Biometric technical efficiency for JHB Water

Aug 10, 2016

As the recognised Southern Africa distributor of dorma + kaba products, AWM360 is in a unique position to leverage this world-renowned technology for the benefit of its first public services industry client.

Fak’ugesi 2016: Female voices of digital art

Aug 10, 2016

The Festival will host 'Women in Tech ZA', a special Festival focused networking session on the evening of 25 August as part of its Fak’ugesi Talks program.

Successful companies delight customers

Jul 27, 2016

The holy grail of service is customer loyalty. This is not about tenure, but true loyalty, customer who are happy and willing to make a sacrifice to do business with you and possibly even pay higher prices to do so.

Finance: Exploring new world of Blockchain

Jul 26, 2016

Financial industry to brave the new frontier ~ 'An Internet of finance … the renaissance of money: If the previous decade was the age of mobile banking, the next looks set to be the era of Blockchain.'

BYOD security: A risky business…

Jul 22, 2016

BYOD security: Don’t merely manage the device or the applications, when the application permissions can be managed too. Also, go beyond management functionalities.

Artificial Intelligence to disrupt business

Jul 21, 2016

Smart businesses will move quickly to harness artificial intelligence, as they have done with every disruptive technology in the past, says Interactive Intelligence.

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