Features

Middlemen beware: trust networks are taking over

Dec 6, 2018

AI and Blockchain are contributing to a revolution of trust that has been in the making for a long time, writes Andries Brink, CEO of Andile Solutions There is a common goal, an elevated status pursued by an enormous number of professions. Legal practitioners,...

The importance of an information strategy

Dec 6, 2018

If data-driven businesses in the digital world are to be successful, they must have an effective information strategy in place to drive growth and provide value. The ultra-competitive environment requires decision-makers to have access to relevant insights that only...

Tech makes travelling to London a bit easier

Dec 6, 2018

Travelling through London Heathrow, the top international airport for South African corporates and one of the most popular destinations for South African leisure travellers, will soon become a lot easier as the airport is rolling out a revolutionary end-to-end...

Why online retailers can’t prevent Black Friday blackouts

Nov 21, 2018

Black Friday occurs globally on Friday 23 November and is widely considered the busiest shopping day of the year. As retailers beef up on security to control massive in-store crowds, online retailers are enhancing their systems to prevent infamous website crashes....

Regulatory compliance, business continuity are strategies for success

Nov 21, 2018

In the digital era, compliance to ever-tightening regulations around the protection of business and customer data is viewed by many organisations as an added expense, or a waste of time and resources. Until, that is, they fall victim to a data breach or loss through...

Aisles in the clouds: the changing face of retail

Nov 21, 2018

With the rising norm of online shopping, apps, virtualisation, big data and cloud offerings, retail customers no longer need to visit stores physically to have a premium experience or go through aisles and load carts. By Rob Hudson The business-to-consumer market is...

Smartphones integral to shopping in SA

Nov 21, 2018

South African Internet-connected consumers still gravitate towards brick and mortar shops for their purchases, with more shoppers practicing “webrooming” than “showrooming”. A GfK South Africa report, “E-commerce 360: Navigating the Technical Goods E-Commerce Market...

Retailers, are you using your tech correctly?

Nov 21, 2018

The digital shift in retail does not refer only to the notion that customers will one day forgo physical stores and shop exclusively online. By Sebastian Isaac Rather in the digital age, it interrogates how brick-and-mortar retailers are incorporating technology into...

The trends influencing digital payments

Nov 21, 2018

Fintech and other new technologies are constantly in the news highlighting the impact artificial intelligence (AI) or big data will have on our lives. By Paul Kent The rise of robotics and bots are replacing today’s workforce and we are unsure of the skills we...

Retailers move beyond price and merchandise

Nov 7, 2018

Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at technology as a way to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and...

Customer experience drives the evolution of CRM

Oct 23, 2018

The urgent need for businesses to attract and retain customers in today’s fiercely competitive market has revolutionised customer interaction and customer relationship management (CRM). This is now a technology-driven business discipline underpinned by the advent of...

Why the Aston Martin Red Bull F1 team chooses hyperconvergence

Oct 9, 2018

The Aston Martin Red Bull Racing team faces a great deal more IT challenges than your average enterprise. Not many IT teams have to rebuild their data centre 21 times each year and spin it up in a matter of hours. Not many data centres are packed up and transported...

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