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The Platform: Tomorrow’s new economic sector

Success of digitalisation lies in its ability to access the myriad services and solutions offered. The cloud, and entry to it, is therefore critical to the overall success of businesses in the digital era.

What has AI done to human intelligence?

There’s no doubt smart people will also create Artificial Neural Networks that will think and act like humans and machines will analyse complex, real-time data and decide what to do for themselves.

Automation of CX the only way to grow business

Self-service takes hold in South African ICT, but what is lost in always having a warm body to contact is made up in instant gratification – another key desire of contemporary consumers.

Saucecode answer to thorny productivity, efficiency issues

'Now you know what questions to ask, and have real figures to measure against outcomes. You can narrow down possible inefficiencies and quickly uncover if you have over-specified or under-specified a job' ~ Graham Fry, Saucecode

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