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Design thinking vital to customer engagement

Intelligent design is more than just an idea, it is a methodology that can change the face of the enterprise. Design thinking offers tangible rewards to those who invest in its potential.

The hype vs the reality of digital transformation

Transformation of the whole company should be the ultimate goal - that's how opportunities for innovation are created. Innovation cannot be achieved by smarter decision making, or faster processes, or new technologies alone.

AI and business: Be prepared for big changes

A final piece of advice - have fun! Making inroads into artificial intelligence can be immensely satisfying and extremely gratifying when everything goes according to plan.

Hotel technology: The value is in the reporting

Hoteliers are overwhelmed by the amount of technology, data, digital silos and vendors that is required - bridging the data and technology gap to create an end-to-end solution should be a key driver of any successful hotelier.

Device as a service makes IT agile, predictable and transparent

We’ve got software as a service (SaaS), platform as a service (PaaS), even disaster recovery as a service (DRaaS) among a host of “as a service” offerings – so it was only a matter of time until device as a service (DaaS) came into its own. It’s not too obvious why it...

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