Innovation

SA customers still favour interaction with humans

Apr 20, 2017

Reaching the tipping point of customer interaction: Businesses should focus on both traditional and digital interactions if they hope to keep up with South African customers, many of whom still want to speak to a human.

What’s driving smart home trends?

Mar 29, 2017

IDC finds a wide gap between smart home technology applications and scenario-based services, suggesting smart home product R&D should focus on future trends like AI to improve the functionality of the smart home.

M2M communication and IoT

Mar 29, 2017

'The challenge isn’t what big data can do for a business though, but how to manage it so that the business can achieve what it needs to from big data' ~ Johan Scheepers, Commvault Systems Engineering Director for MESAT

Technology: Disrupting the way we work and play

Mar 15, 2017

In today’s world, the adage ‘disrupt or die’ holds true, and executives can ill afford to not be focused on forging their business path ahead, applying technology to ensure they remain relevant and competitive.

Technology and the revolution of usefulness

Mar 1, 2017

The take-out from the Uber tale is that customers are spoiled for choice when it comes to products. People don’t need cars in new-fangled colours or shapes, but now want better service and utility.

Artificial Intelligence: Age of the thinking machines

Feb 26, 2017

Discovery gains control with virtualised storage, new realities for the data centre, and the promise of IoT in Africa.

Big Brother is watching – and he’s here to help

Feb 19, 2017

“There is growing interest by retailers to make use of network video surveillance for reasons other than traditional safety and security requirements,” says Roy Alves, Business Development Manager, MEA, Axis Communications.

Brands get into augmented reality in 2017

Feb 8, 2017

For prescient South African brands and businesses, AR and VR applications present a unique way in which to reach their consumers through targeted and relevant activation.

Swift tests blockchain for cross-border payments

Jan 17, 2017

Using blockchain: As part of Swift’s global payments innovation initiative, which seeks to deliver a new standard in cross-border payments, the new PoC was scoped in collaboration with leading correspondent banks.

Kishugu: Fighting Fires with SAP S/4 HANA

Jan 17, 2017

Effective fire management and risk mitigation is a complex affair that requires streamlined, strategic integration between all company processes to ensure that multiple global operations can be managed simply and conveniently, from a single platform.

Feature Creep: The enemy of digital innovation

Dec 7, 2016

Before your innovation team leaves the starting blocks it’s critical to understand what adding too many features does to innovation projects, says Gary Willmott, Co-founder and Managing Partner of Urbian.

Staying ahead: Why business innovation matters

Dec 2, 2016

Truly creative companies foster a culture where employees know that there is no idea too big or small, to make a real difference to the organisation and its customers.

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