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IT’s role in the digital enterprise

Smart machines, the Internet of Things (IoT0, big data, cloud computing and social media are all driving business to become more digital, while the way employees work is changing as well. In this environment, companies have to rethink the way they operate. EY’s Manti...

Service management drives value from IT investment

In today’s world, IT no longer supports the business. IT is the business, and the business is IT.  If you turn off IT, nobody will be able to do their job and the business will cease to function. By Edward Carbutt, executive director at Marval Africa Despite this,...

Behaviour change vital for large system implementation

Behavioural interventions are vital for the successful implementation of a new system, according to Bizmod MD Seugnet van den Berg. “People often stick within their comfort zones and focus on the logistical, analytical and technical details of the implementation, but...

Unified governance for seamless API, SOA management

The concept of IT governance has grown in prominence over the past five to 10 years, driven by the need to comply with an ever-growing list of regulations around accountability, write Hitarshi Buch, senior architect, Connected Enterprise Services at Wipro and...

Mobile identity will unlock digital service delivery for government

With digital identity proving a powerful catalyst for eGovernment service delivery around the world, a new report published today by the GSMA and the Secure Identity Alliance (SIA) investigates the central role of the mobile device in providing trusted, secure access...

The four dimensions of tomorrow’s IT vendor management

IT vendor management as a formal discipline is rapidly evolving because organizations are demanding more from vendors in order to deliver the value and innovation needed to enable desirable business outcomes, according to Gartner, Inc. “Vendor management is...

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