by Dianne Bayley | Nov 30, 2020 | Sustainability
While traditional bricks-and-mortar retailers attempt to navigate their way out of the Coronavirus pandemic, local online retailers are seeing a massive spike in sales, as the shift from real to virtual goes into overdrive. But, what’s next for the retail industry,...
by Dianne Bayley | Nov 23, 2020 | Sustainability
When we published Accenture’s 2020 Technology Vision trends report in February, COVID-19 was not yet a global pandemic, notes Willie Schoeman, Managing Director for Accenture Technology in Africa. Now, everything has changed. This pandemic is the greatest challenge...
by Dianne Bayley | Nov 9, 2020 | Innovation
Digital commerce has yet to replicate a key aspect of the in-store experience – trying and touching products before buying them, writes John Watling, Client Group Managing Director for Accenture in Africa. Experience matters. Without it, consumers are left to guess...
by Dianne Bayley | Nov 3, 2020 | Workplace 2020
Many consumers feel brands don’t know them well enough to serve them in a way that makes them feel special, writes Haydn Townsend, Managing Director for Accenture Interactive in Africa. But when those brands seem to know too much – and act on that knowledge – they can...
by Dianne Bayley | Oct 30, 2020 | Innovation
Accenture (NYSE: ACN) scooped the Top Enterprise Business Unit (EBU) Partner accolade at the Salesforce Partner Awards event which was hosted virtually on 23 July 2020. Now in their 2nd year, the Salesforce Sub-Saharan Partner Awards aim to recognise Salesforce...