by Dianne Bayley | Apr 20, 2017 | Sustainability
Retail banking , an industry founded on stability and tradition, is in the midst of a transformation. Worldwide, they are rethinking their business models in light of technological advances, the growth of online and mobile banking, fierce economic pressures, workforce...
by Dianne Bayley | Apr 20, 2017 | Features, Workplace 2020
By Saurabh Kumar, CEO of In2IT Tech In today’s connected marketplace characterised by an increasingly tough economic climate, it is no longer possible for businesses to compete purely on price. As such, companies are implementing strategies to position themselves in a...
by Dianne Bayley | Dec 13, 2016 | Features
A devastating drought, local political uncertainty and ongoing global macro-economic instability have placed many businesses on the back foot as they go into the New Year. However, Karl Götte, Head of Commercial Banking at Standard Bank, says commercial enterprises...
by Dianne Bayley | Dec 7, 2016 | Innovation
By Gary Willmott, Co-founder and Managing Partner of Urbian Ready… Set… Wait! Your new digital innovation promises to delight your customer and unlock real returns for your brand, but as your innovation team hurtles out the gate, an enemy is lying in wait to unseat...
by Kathy Gibson | May 26, 2016 | Report-back
It’s no longer enough for telecommunications companies to focus only on their networks. To compete effectively in the new world, they are going to have to pay a lot more attention to the full customer experience. Kathy Gibson reports from Huawei MEA Service...
