by Dianne Bayley | Feb 10, 2021 | Sustainability
The global pandemic forced many businesses to change, writes Andre Adendorff, director of presales at Seidor Africa, and companies and employees who had resisted digital innovation suddenly had no choice. The demand for online sales began to grow as populations were...
by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | May 29, 2019 | Sustainability
South African B2B organisations need to start building their digital commerce strategies and deliver revenue growth, writes Hans Zachar, MD for Technology Strategy at Accenture, Africa, as digital commerce grows at an accelerated pace globally, including among...
by Allan Davison | Sep 18, 2014 | Features
A recently completed Social Buying Study from International Data Corporation (IDC) concludes that 75% of the business-to-business (B2B) buyers studied and 84% of C-level/vice president executives use social media to support purchase decisions. According to the...
