by Dianne Bayley | Oct 3, 2017 | Workplace 2020
Scroll back if you can, to the office of the 1970’s – ‘working 9 to 5’ was the norm and employee happiness had little or no bearing in a largely autonomous corporate environment. Today we know that the employee experience businesses create, could decide whether they...
by Dianne Bayley | Jul 26, 2017 | Sustainability
User experience, customer satisfaction and value-add: concepts that are banded about quite easily, but more often than not overlooked and neglected… until now. Today, we have Customer Experience Management (CEM) and it is very much the next ‘big thing’ for businesses...
by Dianne Bayley | Jul 26, 2017 | Security and Legal
From IT-Online Business leaders have an ethical role to combat bribery and corruption, as an economic and business imperative. Leaders need to mobilise the power of their workforces to drive a business culture that has zero tolerance for corrupt practice, says PwC...
by Dianne Bayley | Jul 26, 2017 | ITSM and Application Development, Workplace 2020
This glimpse of the future was crafted by John Mcguire and Jody Boshoff For many of us, the concept of ‘sharing is caring’ was introduced more as an ominous warning than a sweet adage in the home (especially when we happened to be holding the last cookie). But all...
by Dianne Bayley | Jul 12, 2017 | Innovation
This glimpse of the future was crafted by: Carl Devereux There’s a new giant in our midst. Known as super competitors, these corporate colossi are breathtaking in size and scale, with cavernous footprints in market share and unprecedented merger-driven muscle power....
