by Dianne Bayley | May 30, 2017 | Features, Innovation
By Yunus Scheepers, CIO, Nashua The Internet of Things (IoT) has been described as the anchor of the 21st century industrial revolution that will connect everything around us as well as increase productivity and efficiency. Predictions estimate the growth of the IoT...
by Dianne Bayley | May 18, 2017 | ITSM and Application Development
Greg Pritchett, MD of Marval Software, discusses how data is growing – and how big data can help companies deal with it. Today, data is growing faster than ever before. 2,2-million terabytes of data are created every day, of which about 10% is structured data. We send...
by Dianne Bayley | Aug 29, 2016 | ITSM and Application Development
By Craig Terblanche, Regional Director, OutSystems South Africa Businesses will not survive, if they don’t start adopting a lean mindset (start small, fail fast if you will). Economic conditions, customer needs and a lack of financial resources are forcing businesses...
by Dianne Bayley | Aug 10, 2016 | Innovation
By Nidal Kamouni, CEO, PCCI Group The essence of customer service can be traced back to when time began – but the method of delivery of the customer service experience must be continually updated to match the desires and expectations of an ever-changing customer...
by admin | May 23, 2016 | ITSM and Application Development
In conjunction with OSCOSM consulting services, INET BFA has concluded the first phase of its IT service management improvement program. The overall project goals were to improve management control, overall IT service delivery and align to good practices such as ITIL....
