by Dianne Bayley | Aug 15, 2016 | Features
Most ERP vendors in today’s market have realised that ERP can no longer be presented in the traditional way and must be adapted to suit the modern workplace, which, as researchers like Gartner have pointed out, will be dominated by the emerging millennial...
by Dianne Bayley | Jun 14, 2016 | Features
OPINION ~ By Mpumi Nhlapo, Head, Sales & Service Management, T-Systems South Africa Providing social customer service and support in today’s multi-channel environment is by no means an easy task. Previously customers were forced to interact with organisations...
by Dianne Bayley | Apr 12, 2016 | Features
The digital revolution has swept a wave of change through how businesses and consumers take on daily activities. Life in many instances has been made easier with technology now facilitating improved ways of sourcing and accessing information. However, as with...
