Stop debating competitive collaboration and do it!

Stop debating competitive collaboration and do it!

By Murray Steyn, Executive Head: Wholesale, Internet Solutions Debate around mutually-beneficial relationships among competitors in the private sector has been going on for at least three decades. For example, as far back as 1989 the Harvard Business Review cautioned...
Staying ahead: Why business innovation matters

Staying ahead: Why business innovation matters

It is natural for a business to take great pride in their products, each developed to meet the changing demands of the modern consumer. But business creativity and innovation are about so much more than new products. A culture of innovation goes far beyond product...
Think your customers are loyal? Think again

Think your customers are loyal? Think again

We all carry a stack of loyalty cards in our wallets, for medical aid, banks, retail stores, coffee shops, grocery stores, chemists, the local health shop, book stores, airline miles, your spa and many more. On paper you look like a loyal customer, but behind the...