by Dianne Bayley | Feb 19, 2017 | Features
By Murray Steyn, Executive Head: Wholesale, Internet Solutions Debate around mutually-beneficial relationships among competitors in the private sector has been going on for at least three decades. For example, as far back as 1989 the Harvard Business Review cautioned...
by Dianne Bayley | Dec 2, 2016 | Innovation
It is natural for a business to take great pride in their products, each developed to meet the changing demands of the modern consumer. But business creativity and innovation are about so much more than new products. A culture of innovation goes far beyond product...
by Dianne Bayley | Dec 2, 2016 | ITSM and Application Development
By Edward Carbutt Service design is a stage of the information technology service management (ITSM) lifecycle that is rarely given the attention and thought that it warrants, to the potential detriment of the company. It’s a critical part of implementing any new...
by Dianne Bayley | Dec 2, 2016 | Features
We all carry a stack of loyalty cards in our wallets, for medical aid, banks, retail stores, coffee shops, grocery stores, chemists, the local health shop, book stores, airline miles, your spa and many more. On paper you look like a loyal customer, but behind the...
by Dianne Bayley | Oct 3, 2016 | ITSM and Application Development
According to the International Data Corporation (IDC) Worldwide Quarterly Converged Systems Tracker, worldwide converged systems market increased revenue 12,1% year over year to $2,9-billion during the second quarter of 2016; with the market generating 1,693 petabytes...