by Dianne Bayley | Apr 9, 2021 | Innovation
Africa is currently the world’s second-fastest growing region in terms of economic development and Gross Domestic Product (GDP), according to the World Bank, meaning that there is endless potential and opportunity for organisations to grow and transform on the...
by Dianne Bayley | Mar 31, 2021 | Sustainability
Most organisations today understand the importance of customer experience (CX), writes Brent Haumann, Managing Director, Striata. In fact, research from Gartner shows that 75% of organisations are now able to show that customer satisfaction leads to revenue growth...
by Dianne Bayley | Mar 16, 2021 | Featured Articles
In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is, writes says Brent Haumann, Managing Director, Striata Africa. What many struggle with however,...
by Dianne Bayley | Mar 2, 2021 | Sustainability
Across the world, disruption has become a reality that is driving changes across business sectors, writes Sudipto Moitra, General Manager: ICT at MTN SA Business. Included in this disruptive environment is the telecommunications industry, which is having to take...
by Dianne Bayley | Feb 16, 2021 | Sustainability
Most companies today understand the need for digital transformation, but it can be all too easy to mistake digital transformation for simply adopting and implementing technology, writes Greg Gatherer, Account Manager, Liferay. Additionally, legacy back-end systems...
