by Dianne Bayley | Feb 2, 2021 | Sustainability
Impersonal digital bank transactions via online and mobile channels have accelerated during the Covid-19 pandemic, causing a deeper ongoing erosion of consumer trust in banks. This is according to a new report by Accenture, which indicates that banks must earn...
by Dianne Bayley | Feb 2, 2021 | Innovation
Around the globe, companies have come to realise that the things most likely to set them apart from their competitors aren’t product or price, but the experiences they provide to customers, writes Ndagi Job Goshi, GM Liferay Africa. Thanks to the ubiquity of consumer...
by Dianne Bayley | Jan 27, 2021 | Innovation
When you look at your workforce, you’ll see a mix of valued, and experienced, long-standing employees, as well as new employees who may not have entered the physical workspace yet due to COVID-19 restrictions, writes Tiffany Gierke, Head of Education at SYSPRO. They...
by Dianne Bayley | Jan 26, 2021 | Sustainability
It’s hard to imagine a world without technology – the speed and ease of the Internet, and daily innovation that continues to disrupt business models, writes Prenesh Padayachee, SEACOM Chief Digital Officer. Across industries, we are starting to notice businesses of...
by Dianne Bayley | Jan 25, 2021 | Sustainability
“Every problem introduces you to yourself. It shows you how you think and what you are made of,” writes Johan Kruger, Head of Context at Consulta, quoting John Maxwell. By nature, mankind is resilient, constantly driving towards a shared aspiration to grow, not only...
