by Dianne Bayley | Apr 15, 2022 | Innovation, Uncategorized
If the quintessential experts get their predictions wrong, how can anyone else hope to get them right? Kim Furman, Synthesis Marketing Manager, takes a look at tech predictions. Covid-19 has taught us to shy away from predictions – the future is an uncertain...
by Dianne Bayley | Apr 9, 2022 | Innovation
Chatbots as we know them are evolving. The generic bot found on many websites isn’t fit for many of the purposes it’s been deployed for, writes Ryan Falkenberg, co-CEO, digital self-service automation company CLEVVA. But now, chatbots are specialising to better meet...
by Dianne Bayley | Apr 5, 2022 | Innovation
In the business world, the term “Fourth Industrial Revolution” is gradually gaining traction, writes Zuko Mdwaba, Area Vice President, Salesforce South Africa. What began with steam and water power has evolved into advanced computerisation and technology...
by Dianne Bayley | Apr 4, 2022 | Sustainability
Businesses who still think that brand and customer loyalty are what will keep them ahead of the competition, are in for a nasty surprise. In today’s age of digital transformation and accelerated technological change, customers are looking for exceptional experiences,...
by Dianne Bayley | Mar 25, 2022 | Workplace 2020
Accenture in Africa CEO, Vukani Mngxati, says mental health consequences need to be taken more seriously.Conventional wisdom suggests that leaders need to be constantly front and centre, on the field and in the thick of the action. That notion of course has changed in...
