by Dianne Bayley | Feb 2, 2022 | Innovation
The drive to deliver excellent customer experiences consistently across multiple channels was a massive trend in 2021. This is going to continue this year, writes Ryan Falkenberg, CEO, CLEVVA Solutions. COVID has forced people to use digital and self-service channels....
by Dianne Bayley | Jan 25, 2022 | Security and Legal
Malicious cyber actors are often opportunistic, targeting the low-hanging fruit of networks with visible vulnerabilities and valuable assets. In the private sector, would-be attackers will often simply move on to an easier target if an organisation appears to have...
by Dianne Bayley | Jan 24, 2022 | Sustainability
In the post-pandemic world, digital transformation is not just a competitive differentiator and more of a necessity, writes Sumit Kumar Sharma, Enterprise Architect and Head of Advisory Services at In2IT. However, digital transformation is not just about implementing...
by Dianne Bayley | Dec 19, 2021 | Sustainability
One of the many things the pandemic taught us is that technology is key to driving business continuity, so we believe that technology will play a key role in paving the way to economic recovery, writes By Mohammed Amin, Senior Vice President – MERAT, Dell...
by Dianne Bayley | Dec 18, 2021 | Innovation
Delivering innovative digital products can help businesses satisfy customers and create stronger competitive differentiation, notes Farhad Suleman, CEO, SimpliConnect. Organisations that can take the next step and transform their software innovation into value engines...