by Dianne Bayley | May 17, 2022 | Sustainability
Customers expect an easy, hassle-free omnichannel shopping experience; and digital innovation is the answer that retailers have been waiting for. It has been rapidly transforming retail value chains in recent years, writes John Watling, Managing Director within the...
by Dianne Bayley | Mar 16, 2021 | Featured Articles
In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is, writes says Brent Haumann, Managing Director, Striata Africa. What many struggle with however,...
by Dianne Bayley | Jul 27, 2020 | Innovation
According to the World Economic Forum (WEF) there are five hotspots that need to be targeted by the public sector in Africa and the theme that underpins them all is…digital. Digital is the infrastructure that the public sector needs to enable skills development,...
by Kathy Gibson | Mar 27, 2019 | Workplace 2020
Customer expectations have always presented insurers with unique challenges. Henlo Ueckermann, IT Operations Manager at SilverBridge, believes new technologies will enable insurers to better respond to these expectations. One of these developments in technology,...
by Dianne Bayley | Jul 26, 2016 | Workplace 2020
By Ronnie Toerien, Oracle ECEMEA spokesperson for human capital management Winning over and retaining the best talent has never been easy, but employers are now finding it harder than ever to find people with the right skills to fill key vacancies. If businesses are...
