by Dianne Bayley | Oct 22, 2019 | Uncategorized
Technology is changing the expectations and experiences of consumers in every industry. Within the financial services sector, the changes being brought about by the rapid pace of technological developments are immense ̶ and profoundly disruptive. Dr. Rufaro Mucheka,...
by Dianne Bayley | Oct 8, 2019 | Workplace 2020
The interplay between humans and machines is critical in the financial services (FS) organisations’ quest to keeping pace with customer expectations. Customers expect the same ease, speed and intuition from providers that they have become accustomed to in other areas...
by Dianne Bayley | Aug 27, 2019 | Innovation
If we were to strip away artificial intelligence (AI) as we know it today, Matthew Kibby, vice-president: enterprise for Africa and Middle East at Sage, is not convinced that humans would know how to cope with life. Without AI, there’d be no Waze or Google Maps to...
by Dianne Bayley | Aug 20, 2019 | Featured Articles
There has been no shortage of predictions about how advances in artificial intelligence and robotics will replace humans in all kinds of jobs. Financial services company Deloitte recently published its 2019 Global Human Capital Trends report, looking at how technology...
by Dianne Bayley | Jul 24, 2019 | Workplace 2020
There is no arguing the fact that technology has made our lives easier. It has also resulted in organisations being able to deliver more innovative solutions in the workplace to provide for a more compelling environment. Nicol Myburgh, Head of the HR Business Unit at...
