by Dianne Bayley | May 21, 2019 | Featured Articles
It would be a mistake to distinguish a traveller as having separate personal and corporate travel profiles when digitisation has ensured that the travel expectations and decision-making, whether travelling for business or pleasure, are largely one and the same....
by Dianne Bayley | May 8, 2019 | Workplace 2020
The South African workforce is growing, says Reneshan Moodley, Agile consultant at IQbusiness – and companies will have to rethink their employee processes for a strategy that accommodates a changing workforce. The number of public university graduates continues...
by Dianne Bayley | Nov 30, 2017 | Workplace 2020
“This year, we started. Next year it’s either do or die,” says Ebrahim Dinat, COO of South African customer experience solutions provider, Ocular Technologies. He is referring to “digital disruption”, a term that could not be escaped this year,and the reality of doing...
by Dianne Bayley | Apr 20, 2017 | Features, Workplace 2020
By Saurabh Kumar, CEO of In2IT Tech In today’s connected marketplace characterised by an increasingly tough economic climate, it is no longer possible for businesses to compete purely on price. As such, companies are implementing strategies to position themselves in a...
by Dianne Bayley | Jan 19, 2017 | Features
By Michiel Lely, VP of Practices, EMEA at Verint It’s no secret that banks have looked to move many of their services to online solutions in response to the growing consumer demand for digital, and in an effort to manage cost. This has manifested itself in dramatic...
