by Dianne Bayley | May 11, 2021 | Security and Legal
The Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) have a significant impact on websites and other digital platforms like social media, email marketing and e-commerce activities, notes Bluegrass Digital CEO Nick...
by Dianne Bayley | Apr 15, 2021 | Security and Legal
South African users were among those most affected by the data leak earlier this month the affected a total of 533-million users around the world. Privacy protection company Surfshark has examined 2 837 793 637 data points that were leaked online on 3 April, and its...
by Dianne Bayley | Feb 2, 2021 | Sustainability
Impersonal digital bank transactions via online and mobile channels have accelerated during the Covid-19 pandemic, causing a deeper ongoing erosion of consumer trust in banks. This is according to a new report by Accenture, which indicates that banks must earn...
by Dianne Bayley | Nov 3, 2020 | Workplace 2020
Many consumers feel brands don’t know them well enough to serve them in a way that makes them feel special, writes Haydn Townsend, Managing Director for Accenture Interactive in Africa. But when those brands seem to know too much – and act on that knowledge – they can...