by Dianne Bayley | Dec 21, 2020 | Sustainability
Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival, writes Andrew Bourne, Region Manager, Africa, Zoho Corporation. As businesses around the world were forced to shut their physical shops and...
by Dianne Bayley | Nov 8, 2020 | Security and Legal
Black Friday 2020 could be bigger online than in-store this year, thanks to concerns about the risk of Covid-19 in crowded shops, and an increase in the number of people now comfortable with shopping online. Paul Grapendaal, Head of Managed Security Services at Nclose...
by Dianne Bayley | Nov 6, 2020 | Security and Legal
Mobile-internet developments have made smart devices the most popular way to go online, writes Herman Kannenberg, Head of Legal Affairs and Cyber Security, Huawei South Africa. These devices store a wealth of user data with an increasing number of apps installed from...
by Dianne Bayley | Oct 19, 2020 | Security and Legal
There’s no doubt that the present digital transformation goes hand in hand with a resilient and sophisticated security strategy and resultant infrastructure. A sound digital strategy is reliant on security that will not only enable secure operations but also lead to...
by Dianne Bayley | Oct 16, 2020 | Security and Legal
The mining industry has a reputation for being a risky business, with varied and serious health risks. But mining doesn’t have to be unsafe – thanks to strict safety legislation, the Department of Mineral Resources and Energy recorded only 51 fatalities in 2019, the...